All appointments will be PREPAID!
All massage sessions will end 5 minutes early to allow time for you to get dressed, get checked out, and for the therapist to prepare before the next client comes in.
I understand that unanticipated events happen occasionally in everyone's life. In my desire to be effective and fair to all clients, the following policies are honored:
24 hour advanced notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give me 24 hours advance notice you will be charged the full amount of your appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no show". They will be charged for their "missed" appointment before another one will be booked.
If you arrive late, your session will be shortened in order to accommodate others whose appointment follows yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start your session. Regardless of the length of the session actually given, you will be responsible for the full session. Out of respect and consideration to me and other customers, please plan accordingly and be on time.